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Partner programme

Grow your ITAD business
with enterprise volume

Join Returna’s certified Return Hub network and receive enterprise device returns directly — with full logistics, compliance, and remarketing support built in.

The Return Hub advantage

Built for ITAD operators who want to grow

Returna gives certified hubs the tools, volume, and visibility to run a more profitable operation — without the sales overhead.

Enterprise volume, routed directly to your facility

Stop chasing contracts. Returna routes enterprise bulk pickups to your hub based on capacity, location, and certification level — giving you a consistent, predictable flow of devices to process.

Incoming volume
2,847
+34% vs last quarter

Box programmes at scale, without the overhead

Individual device returns are typically too complex for ITAD providers to handle profitably. Returna’s platform manages the end-to-end logistics, tracking, and employee support.

Box returns
312
active
98.4% on-time processing

Your operations, one dashboard, zero guesswork

See every ticket, every device, every deadline in one place. Real-time visibility into incoming volume, processing queues, SLA performance, and settlement — no spreadsheets, no email chains.

Hub performance
94%
SLA met
4.2d
Avg turn
A+
Rating

Certification that unlocks higher-value work

The Returna Certified Engineer programme verifies your team across diagnostics, erasure, and repair. Higher certification tiers unlock access to higher-value enterprise contracts with premium processing fees.

Certification
Returna Certified
3 engineers verified
Tier 2 — High Value

Transparent settlement, every line item

See exactly what you’ve earned: processing fees, resale proceeds, logistics costs — broken down by ticket, by device, by month. Automated invoicing with no ambiguity and no chasing payments.

Monthly settlement
€48,290
Processing + resale + logistics

Built for every role in your facility

Real-time control over incoming volume and capacity

See what’s coming, what’s in process, and what’s due — all in one dashboard. No more surprises, no more juggling spreadsheets to plan your week.

  • → Incoming shipment visibility with estimated device counts
  • → Processing queue management with SLA deadlines
  • → Capacity planning across bulk pickups and box returns
  • → Automated status updates back to the enterprise client

Transparent settlement, predictable cash flow

Every processing fee, resale proceed, and logistics cost broken down by ticket and by month. No ambiguity, no chasing payments, no surprises at month-end.

  • → Line-item settlement across processing, resale, and logistics
  • → Automated invoicing with full audit trail
  • → Monthly payout reports with device-level detail
  • → Revenue forecasting based on pipeline and capacity

Clear instructions, certified workflows, better work

Every device arrives with processing instructions attached. Diagnostics, erasure method, and repair threshold — all defined upfront, so your team can focus on execution.

  • → Per-device processing instructions from the enterprise
  • → Guided erasure and diagnostics workflows
  • → Returna Certified Engineer programme for skill verification
  • → Higher certification tiers unlock higher-value contracts

Enterprise volume without the sales cycle

Stop chasing enterprise contracts with long sales cycles. Returna routes qualified volume directly to your facility based on capacity, location, and certification level.

  • → Consistent deal flow from enterprise clients globally
  • → Box return programmes as a new, scalable revenue stream
  • → Premium contracts unlocked through certification tiers
  • → Network visibility raises your profile with large buyers

Real-time control over incoming volume and capacity

See what’s coming, what’s in process, and what’s due — all in one dashboard. No more surprises, no more juggling spreadsheets to plan your week.

Transparent settlement, predictable cash flow

Every processing fee, resale proceed, and logistics cost broken down by ticket and by month. No ambiguity, no chasing payments, no surprises at month-end.

Clear instructions, certified workflows, better work

Every device arrives with processing instructions attached. Diagnostics, erasure method, and repair threshold — all defined upfront, so your team can focus on execution.

Clear instructions, certified workflows, better work

With 60% of employees remote across 8 countries, this technology company needed a way to handle device returns without requiring office visits. Returna's box return programme made it seamless.

Enterprise volume without the sales cycle

Stop spending months chasing enterprise contracts. Returna routes qualified volume directly to your facility based on capacity, location, and certification level.

Requirements

What we look for in a Return Hub

01
Industry certifications
R2, ADISA, or equivalent certifications demonstrating secure and responsible processing practices.
02
Certified erasure
IEEE 2883 / NIST 800-88 compliant erasure with verified tools. TPM clearing and DCO/HPA removal.
03
SLA commitments
Defined turnaround times for intake, processing, and disposition. Performance tracked in real time.
04
Repair capabilities
Cosmetic and functional repair capacity — battery replacement, new skins, keyboard swaps, and more.
05
Responsible recycling
Documented recycling processes for devices that cannot be resold, with full environmental reporting.
06
System integration
Ability to connect to the Returna hub portal for real-time status updates and automated reporting.
Not an ITAD provider?
If you work with enterprise IT teams and want to earn recurring commission for referrals, our Ambassador Programme might be the right fit.
Become an ambassador

Join the network that's redefining enterprise IT disposition

Tell us about your facility, certifications, and processing capacity — and we’ll get back to you within 48 hours. No commitment required.

Certified Return Hubs in 30+ countries

Automated data erasure with compliance certificates

Full audit trail — ISO 27001 and R2 ready

Become a Return Hub
Returna
© 2026 Returna ApS
Typically responds within 4 hours

See Returna
in action

A 20-minute walkthrough tailored to your device fleet, vendor landscape, and compliance requirements.

Live compliance demoSee audit trails, certificates, and chain-of-custody tracking in real time
Your vendor landscapeWe'll map your current ITAD setup and show where orchestration adds value
ROI estimateGet a savings projection based on your fleet size and current process
No commitment
No credit card
Takes 20 minutes

Book your demo

Fill in the details and we'll reach out to schedule a time that works for you.

By submitting, you agree to our privacy policy. We'll only use your info to schedule the demo.

Limited spots available

Join the Returna
Ambassador Programme

Help shape the future of sustainable IT asset management. Get early access, influence the roadmap, and earn recurring commission for every enterprise you refer.

Referral commission Earn recurring commission for every enterprise customer you introduce to Returna
Early access & influence Preview new features before launch and provide direct input to the product team
Co-marketing Joint case studies, event appearances, and co-branded content opportunities

Register your interest

Tell us about yourself and we'll be in touch about the programme.

By submitting, you agree to our privacy policy. We'll review your application and get back to you within a week.

Now accepting applications

Become a
Return Hub

Join our certified network and receive enterprise device volume directly — with full logistics, compliance, and remarketing support built in.

Steady enterprise volume Receive device returns from large enterprises — no more chasing individual contracts
Compliance built in Automated erasure certificates, audit trails, and chain-of-custody — no manual paperwork
Marketplace access List refurbished devices on Returna's marketplace — reach enterprise buyers directly

Apply to become a partner

Tell us about your operation and we'll get back to you within 2 business days.

By submitting, you agree to our privacy policy. We'll review your application and respond within 2 business days.

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Become a Return Hub